AI Receptionist for Chiropractors
Viyo answers while you are mid-adjustment, books new patient consults, and keeps care plan visits on the calendar so patients stay on track.
Works with the number your patients already call.
Hands on a patient, phone ringing behind you
In a hands-on practice the phone competes with the treatment room, and the treatment room should win.
- 01
Back-pain callers want an answer now, not a callback
Someone whose back just went out will book with whoever picks up first.
- 02
Evening and weekend pain calls go unheard
Sports injuries and morning stiffness bring people to search late, and a closed office loses them.
- 03
Care plan visits are hard to keep on the books
Patients drift after a few sessions when rebooking depends on someone catching them at checkout.
- 04
First-visit enquiries lack the details you need
Where it hurts, how long, and whether it follows an accident often arrive missing or scribbled.
What Viyo takes care of for your clinic
Clear, calm calls that match how you run your day.
Chiropractic workflows that run themselves
Built around the way your clinic sequences consults, treatment and follow-up.
New patient consult
Book first visits with the details you need.
- Ask about the main complaint and how long it has lasted.
- Note any recent accident, injury or referral.
- Offer a consult slot with the right doctor.
- Send a confirmation and intake form link.
Care plan rebooking
Keep patients moving through their schedule.
- Recognise the returning patient by phone number.
- Check where they are in their care plan.
- Offer the next visit and confirm it.
Sudden flare-up
Give acute cases a fast path to the clinic.
- Ask what happened and how severe the pain is.
- Look for red-flag symptoms you have defined and escalate.
- Offer the earliest open adjustment slot.
- Alert your team to the same-day request.
After-hours capture
Never lose a late-night search.
- Answer with your clinic name and hours.
- Book a consult or take a callback request.
- Send the morning list to your front desk.
A back flare-up, booked in one call
Hi, my lower back locked up this morning after I lifted a box. Can someone see me?
I am sorry, that sounds uncomfortable. Is the pain spreading down your leg, or do you have any numbness or trouble controlling your bladder?
No, nothing like that. Just tight and sharp when I bend.
Good to know. Have you visited our clinic before?
No, I am new. I am Priya Raman.
Welcome, Priya. Was this from an accident or an injury at work, or just lifting at home?
Just at home.
Thanks. I can offer a new patient consult with Dr. Okafor today at 4:30 PM.
That works.
You are booked for 4:30 PM today. I will text you the address and a brief intake form you can fill out in the waiting room.
What your clinic gains
Adjustments stay uninterrupted
Your doctors and assistants stay focused on the patient in front of them.
Acute pain converts to appointments
People in discomfort get booked at the moment they call.
Patients finish their care plans
Follow-up visits are offered and confirmed instead of left to chance.
Cleaner intake before the first visit
Doctors arrive at the consult already knowing the complaint and history.
Set up around how you treat
Describe your services and doctors
Share consult types, visit lengths, hours and who sees which patients.
Link your calendar and phone line
Connect scheduling and choose when calls should reach Viyo.
Practise with a few sample calls
Try a new patient, a flare-up and a reschedule, then tune the wording.
Launch and read the recaps
Review each call summary and adjust as your clinic evolves.
Works with what is already at your front desk
No new system to learn, just calls that arrive organised.
Call a Viyo agent as a chiropractors customer would
Pick up the mic and talk to a live voice agent. No signup needed.
You'll say: “Hi, my lower back has been seizing up and I would like to get adjusted soon.”
Then listen as the agent checks availability, confirms the details, and wraps the call - the way it would on a real call.
Live call via the Viyo Voice SDK · mic access required
Chiropractors: what you'll want to know
Will the AI tell callers what is wrong with their back?
No. It collects the complaint and history, then books or routes the call. Assessment and treatment advice stay with your doctors.
What if a caller describes symptoms that sound serious?
You define the warning signs, and when a caller mentions one the call is escalated to your team and the caller is told to seek urgent medical care.
Can it handle auto-injury and work-injury enquiries?
It gathers the basics, such as date of incident and claim contact, and passes them to your staff, who handle any claim discussion.
What if it cannot answer a question?
It tells the caller honestly, takes a note and a callback number, and hands it to your team.
Can callers speak to a person?
Yes. You choose which calls transfer to the front desk, and any caller can ask for a human.
Do I have to give up my clinic phone number?
No. Keep your listed number and forward calls to Viyo when you want it to pick up.
Keep your hands on patients, not the phone
Listen to Viyo take a back-pain call, then choose when it starts answering for you.