Hospitality AI Solutions

Elevate Guest Experience with AI-Powered Hospitality Services

Transform your hospitality business with AI agents that handle reservations, guest inquiries, concierge services, and provide exceptional 24/7 support across all your properties.

Smart Reservations
Guest Services
Concierge Support
Multi-Property

AI Guest Services

Available 24/7

"I need to book a deluxe room for next weekend"

"Perfect! I found availability for a deluxe ocean view room for Saturday-Sunday. The rate is $299/night. Would you like me to reserve it?"

"Yes, and can you recommend nearby restaurants?"

"Great! Room reserved. For dining, I recommend Oceanside Bistro (5 min walk) and The Garden Terrace (fine dining, 10 min). Would you like reservations?"

96%
Guest Satisfaction
25+
Properties
24/7
Service

Hospitality Use Cases

From check-in to check-out, our AI agents enhance every aspect of the guest experience

Reservations & Booking

Handle room bookings, availability checks, and reservation modifications with instant responses.

  • Real-time availability checking
  • Rate comparisons and promotions
  • Booking modifications and cancellations

Guest Services

Provide concierge-level assistance for dining, activities, and local recommendations.

  • Restaurant recommendations and reservations
  • Local attractions and activities
  • Transportation and directions

Room Service & Amenities

Manage room service orders, amenity requests, and housekeeping services.

  • Room service menu and ordering
  • Housekeeping schedule requests
  • Amenity information and booking

Check-in & Check-out

Streamline arrival and departure processes with digital assistance and information.

  • Pre-arrival information and preparation
  • Digital check-in assistance
  • Express checkout and billing

Event & Conference Support

Assist with event planning, meeting room bookings, and conference services.

  • Meeting room availability and booking
  • Catering and A/V equipment coordination
  • Event scheduling and management

Spa & Wellness

Handle spa appointments, wellness program bookings, and health service inquiries.

  • Spa treatment scheduling
  • Fitness class reservations
  • Wellness program information

Why Hospitality Leaders Choose Viyo

Deliver exceptional guest experiences while optimizing operations with AI-powered hospitality solutions

Enhance Guest Satisfaction

Provide instant, personalized service that exceeds guest expectations and creates memorable experiences.

24/7 Guest Support

Offer round-the-clock assistance without additional staffing costs, ensuring guests always feel valued.

Increase Revenue

Boost bookings with instant responses and upsell opportunities that convert inquiries into reservations.

Multi-Property Management

Manage multiple locations with consistent service standards and centralized guest communication.

Hospitality ROI Results

Real outcomes from hospitality businesses using Viyo AI

96%
Guest Satisfaction
50%
Faster Response Times
30%
Booking Increase
24/7
Guest Service

"Viyo's AI has transformed our guest experience. We're seeing higher satisfaction scores and our staff can focus on creating magical moments."

- Luxury Resort Chain

Ready to Elevate Your Guest Experience?

Join leading hospitality brands using Viyo AI to deliver exceptional service and drive guest loyalty.