Healthcare AI Solutions

Transform Patient Care with AI-Powered Communication

Enhance patient experience with 24/7 AI agents that handle appointment scheduling, symptom triage, prescription refills, and provide compassionate care coordination across all communication channels.

24/7 Patient Support
HIPAA Compliant
Reduced Wait Times
Multi-Language Support

AI Health Assistant

Available 24/7

"I need to schedule a follow-up appointment with Dr. Smith"

"I can help you with that! Dr. Smith has availability next Tuesday at 2 PM or Thursday at 10 AM. Which works better for you?"

"Tuesday at 2 PM sounds perfect!"

"Great! I've scheduled your appointment for Tuesday, March 12th at 2:00 PM. You'll receive a confirmation text shortly."

< 30s
Response Time
99.9%
Uptime
24/7
Availability

Healthcare Use Cases

From patient intake to post-care follow-up, our AI agents streamline every aspect of healthcare communication

Appointment Scheduling

Automate appointment booking, rescheduling, and cancellations across multiple providers and specialties.

  • Real-time availability checking
  • Automatic reminders and confirmations
  • Insurance verification

Symptom Triage

Intelligent symptom assessment to prioritize urgent cases and guide patients to appropriate care.

  • Emergency situation detection
  • Care level recommendations
  • Provider routing

Prescription Support

Handle refill requests, medication reminders, and pharmacy coordination seamlessly.

  • Automated refill processing
  • Medication adherence tracking
  • Pharmacy integration

Patient Education

Provide personalized health information, post-care instructions, and wellness guidance.

  • Condition-specific information
  • Pre/post-procedure instructions
  • Wellness tips and reminders

Insurance & Billing

Streamline insurance verification, billing inquiries, and payment processing.

  • Real-time insurance verification
  • Billing question resolution
  • Payment plan setup

Emergency Coordination

Rapid response for urgent situations with immediate escalation to medical professionals.

  • Immediate emergency detection
  • Direct provider connection
  • Emergency services coordination

Why Healthcare Providers Choose Viyo

Reduce Administrative Burden

Automate routine tasks and free up your staff to focus on patient care. Our AI handles 80% of common inquiries automatically.

Improve Patient Satisfaction

Provide instant responses and 24/7 availability. Patients rate AI-assisted practices 40% higher in satisfaction surveys.

Maintain HIPAA Compliance

Enterprise-grade security with full HIPAA compliance, end-to-end encryption, and audit trails for all communications.

Lower Operational Costs

Reduce call center costs by up to 60% while improving response times and patient experience across all touchpoints.

Proven Results

80%
Reduction in call volume
24/7
Patient support availability
< 30s
Average response time
95%
Patient satisfaction rate
Dr. Sarah Chen
Dr. Sarah Chen
Chief Medical Officer, Metro Health

"Viyo has transformed our patient communication. Our staff can now focus on complex cases while AI handles routine inquiries flawlessly."

Ready to Transform Your Healthcare Communication?

Join thousands of healthcare providers who trust Viyo to enhance patient care and streamline operations.

No setup fees • HIPAA compliant • 30-day free trial