AI Receptionist for Real Estate Agents
While you are at a showing or a closing table, Viyo picks up the sign call, learns what the buyer wants and books the viewing. Every lead arrives in your inbox with the details already sorted.
Keep your current number and your current way of working.
Leads go cold while you are out on the road
A buyer who calls about a listing usually calls the next agent if you do not answer.
Sign calls land in voicemail
You are walking a client through a home when the yard-sign number rings. That buyer moves on to the next listing.
Evening portal enquiries wait until morning
Buyers browse listings after dinner and call while they are excited. By the time you return the call, interest has faded.
Showing requests turn into long text threads
Matching a buyer's free time with the seller's notice window takes several messages back and forth.
You cannot tell a tyre-kicker from a ready buyer
Without a few early questions about budget, timeline and pre-approval, every caller looks the same.
Everything a front desk does for your listings
Viyo answers in a friendly, professional voice and keeps each caller moving toward a viewing.
Listing enquiries
Answers questions about a property's bedrooms, area and availability from the details you provide.
Showing and open house bookings
Offers viewing times that fit your calendar and confirms the slot by text.
Buyer needs capture
Records price range, preferred suburbs, must-haves and move-in timeline.
Seller valuation requests
Takes the address and reason for selling, then schedules an appraisal visit.
Message taking
Passes on urgent notes from other agents, lawyers or inspectors with the right priority.
Live transfer
Connects hot leads or existing clients straight to your mobile when you are free.
Workflows built around the property journey
Each call follows the path you would take yourself.
Sign call to viewing
Turns a curious drive-by into a booked showing.
- Identify which property the caller is asking about
- Share the headline details you have approved
- Offer viewing times from your calendar
- Text a confirmation with the address
Buyer qualification
Sorts serious buyers from browsers.
- Ask about budget and pre-approval status
- Capture areas and property type wanted
- Note the timeline for moving
- Flag ready buyers for a same-day call back
Seller appraisal booking
Starts new listings without phone tag.
- Collect the property address and type
- Ask why and when they plan to sell
- Book an appraisal visit
- Send you a summary before you arrive
Weekend and evening coverage
Keeps open-house weekends from swallowing your phone.
- Answer every call during inspections
- Log who asked about which listing
- Book private viewings for later
- Email you a recap at the end of the day
A sign call, handled while you are at a showing
Hello, you've reached Harbour Realty. How can I help?
Hi, I'm outside the house on Maple Street. Is it still available?
Yes, 14 Maple Street is still on the market. Are you looking to buy for yourself or as an investment?
For myself. We're a family of four, so we need at least three bedrooms.
It has four bedrooms and a fenced yard. Have you spoken to a lender about pre-approval yet?
Yes, we're approved. We'd like to see inside this weekend.
Great. I have Saturday at 10:30 or 1:00 with Priya. Which suits you?
Saturday at 10:30 works. It's Daniel, and my mobile is 555 0142.
Thanks, Daniel. You're booked for Saturday at 10:30 at 14 Maple Street, and I'm texting you a confirmation now.
What changes for your business
Live in four simple steps
Share your listings and style
Give Viyo your active listings, service areas and how you like to be introduced.
Connect your calendar
Viyo reads your availability so it only offers real showing times.
Route your line
Forward your existing number, or forward only when you are busy or away.
Review the first calls
Read the summaries, adjust the wording and go from there.
Fits the tools you already use
Viyo hands leads and appointments to your existing setup without changing how you work.
Your calendar
Showings and appraisals go straight onto the schedule you already keep.
Your lead records
Caller details and notes flow into your customer list.
Your phone line
Works with the number printed on your signs and ads.
Email and text follow-ups
Confirmations and summaries reach buyers and you automatically.
Call a Viyo agent as a real estate agents customer would
Pick up the mic and talk to a live voice agent. No signup needed.
You'll say: “Hi, I saw the listing on Maple Street and I'd like to see it this weekend.”
Then listen as the agent checks availability, confirms the details, and wraps the call - the way it would on a real call.
Live call via the Viyo Voice SDK · mic access required
Real Estate Agents: what you'll want to know
Can Viyo give out price or negotiation details?+
It only shares what you have approved, such as the asking price shown on the listing. Offers and negotiation are passed to you as messages.
What if a caller wants to make an offer right now?+
Viyo records their name, number and the property, then flags the call as urgent so you can respond quickly.
Does it work for my whole team?+
Yes. You can set who handles which listings, and Viyo books showings with the right agent.
What happens when it does not know an answer?+
It says it will check with the agent, takes a message and sends it to you, instead of guessing.
Can it transfer to me live?+
Yes. You choose which calls, such as existing clients, ring through to your mobile.
Do I need to change my phone number?+
No. You keep the number on your signs and cards and simply route calls to Viyo.
Answer every sign call, even from the showing
Hear how Viyo handles a buyer enquiry, then set it up for your listings.